Awards

      In line with the motto of owner Theo Gerlach, who believes that "you have to offer guests what you yourself expect from a hotel", we are committed to making sure that our guests return home with the feeling that they have had a great holiday. We are grateful for the many awards which have been presented to our hotel. For us, these are confirmation of what we have achieved and encouragement to do even better. We are proud to offer our guests only the best at all times.

      2017

      • TUI Top Quality 2017
      • TripAdvisor Certificate of Excellence 2017
      • HolidayCheck Award 2017
      • TUI Environmental Champion 2017
      • Sunny Heart Award 2016 Thomas Cook UK
      • 2016

        • Zoover Award Gold (Best) 2016
        • Jet2holidays Quality Award 2015
        • Recommended on HolidayCheck 2016
        • TUI Environmental Champion 2016
        • Tripadvisor Certificate of Excellence 2016
        • TUI Top Quality 2016
        • Schauinsland Top Hotel Partner 2015
        • HolidayCheck Award 2016
        • 2015

          • First Choice Premier Accommodation Gold 2015
          • TUI Top Quality 2015
          • TUI Environmental Champion 2015
          • Tripadvisor Hall of Fame 2015
          • Zoover Gold Award 2015
          • RTK Hotel Award TOP 100 hotel
          • Lastminute.de - Delicious Hotel 2015 - 2nd prize in the category of 5 star hotels on Lanzarote
          • Tripadvisor's GreenLeader 2015 Gold Award
          • Holidaycheck 2015 Award
          • Booking.com - 2014 Award of Excellence
          • SUNWAY Certificate of Excellence
          • Schauinsland Top Hotel Partner 2014

          2014

          • RTK Hotel Award TOP 100 hotel
          • Best First Choice **** Accommodation (TUI UK)
          • Jet 2 Holidays Quality Award 2013 Winner
          • TUI Environmental Champion 2014
          • Travelife Gold - Sustainability in tourism
          • HolidayCheck Quality Selection 2014
          • First Choice Gold Medal 2013 - Best premier Accommodation Winner
          • Tripadvisor-Certificate for Excellence
          • Zoover Award 2014: On of the best 25 hotels in Spain

          2013

          • TUI Nordic Blue Award - Gold
          • TUI Environmental Champion 2013
          • Travelife Sustainable Tourism
          • Holidaycheck Quality Selection
          • RTK Hotel Award
          • Tripadvisor-Certificate for Excellence
          • Zoover 2012 - The Best 25 Hotels in Spain - 10. Hotel - Highly recommended
          • ITS Red Star Award

          2012

          • TUI Nordic Blue Award - Gold
          • RTK Hotel Award
          • Trivago Top Hotel
          • TUI Environmental Champion
          • Holidaycheck Quality Selection 2012
          • Tripadvisor Certificate for Excellence
          • Tripadvisor winner for family hotels
          • Zoover Award 2012
          • Excellence Award Thomas Cook
          • Gold level of Travelife Sustainable Tourism
          • Traveller's Choise Award 2012

          2011

          • Neckermann Primo 2011
          • TUI Environmental Champion
          • Tripadvisor-Certificate for Excellence
          • Zoover, Best ****(*) Hotel in Lanzarote
          • Gulet Hotelo 2010
          • Neckermann Primo 2010
          • Holidaycheck Top Hotel

          2010

          • Travel Republic Top 20 Hotels (Platz 9)
          • Holidaycheck Award
          • ITS Red Star Award
          • Gulet Hotelo 2009
          • Excellence Award Thomas Cook
          • TUI Environmental Champion
          • Best Hotel in Puerto del Carmen (Zoover)
          • TUI Holly

          Other Awards

          • TUI UK Golden Awards 2009
          • Thomas Cook Award for Excellence 2009
          • Best Hotel in Puerto del Carmen (Zoover) 2009
          • TUI Holly 2009
          • Gulet Hotelo 2008/2009
          • TUI Environmental Champion 2009
          • Trivago Top Hotel: Best hotel for families 2009
          • Trivago Top Hotel: Best Golfhotel 2009
          • Trivago Top Hotel: Best hotel in Puerto del Carmen 2009
          • Thomas Cook Award - Best Hotel in Service & Quality Accommodation 2009
          • TUI Holly 2008
          • Gulet Hotelo 2007 2008
          • Thomas Cook Award - Best Hotel in Service & Quality Accommodation 2008
          • Gulet Hotelo 2006 2007
          • TUI Environmental Champion 2007
          • Neckermann Primo 2006
          • Holidaycheck 2006
          • Neckermann Primo 2005
          • Neckermann Primo 2004
          • TUI Holly 2004
          • Neckermann Primo 2003
          • TUI Holly 2003
          • Sovereign Award of Excellence – for demonstrating excellent quality and service 2003
          • Neckermann Primo 2001
          • LuxairTours Award – best sold Charme Hotel 2002
          • TUI Holly 2002
          • Sovereign Award of Excellence – for demonstrating excellent quality and service 2002
          • TUI Holly 2001
          • LuxairTours Award – best sold Charme Hotel 2001
          • TUI Holly 1996, 1997, 1998, 1999 and 2000